These terms apply when you visit shyamsutra.com or place an order with ShyamSutra. By using the website, you agree to these terms. If you have a question, contact support@shyamsutra.com.
We make reasonable efforts to show product descriptions, materials, prices and images accurately. Product colours may appear differently on different screens. Products are subject to availability; an item in your cart is not reserved until your order is confirmed.
Review your cart, delivery details and total before placing an order. An order confirmation acknowledges that we received your order; we may contact you if a detail needs clarification or an item is unavailable. Online payments are processed by the payment provider shown at checkout. Do not share your payment credentials with us.
Prices and offers are shown on the website and may change. A price change does not alter an order already confirmed. Coupon offers are subject to the terms shown with each coupon and cannot be combined unless the offer says otherwise.
Orders are generally dispatched within 2–4 business days and delivered within 3–7 business days after dispatch across India. Timings are estimates and can vary by destination or courier service. Please provide a complete, reachable delivery address and phone number. See our Shipping Policy for details.
Unused items may be requested for return within 7 days of delivery. Made-to-order items are non-returnable. Damage claims must be raised within 48 hours of delivery with supporting photos. Approved refunds are processed to the original payment method. See our Refund Policy for the process and conditions.
Website text, photographs, graphics and branding belong to ShyamSutra or their respective rights holders. You may browse the site and use it to make personal purchases. Do not copy or republish site materials, interfere with site security, or use the site for unlawful or fraudulent activity without written permission.
Our Privacy Policy explains how information submitted through the site is used. Please review it before placing an order or signing up for updates.
We may update these terms by publishing a revised version on this page. The version in force when you place an order applies to that order. Nothing in these terms limits rights available to consumers under applicable law.
For order or terms questions, email support@shyamsutra.com.