Refund Policy

We want you to feel at ease with your purchase. If something isn't right, here's how returns and refunds work.

Return Window

You may request a return within 7 days of delivery for items that are unused, unworn and in their original packaging.

Non-Returnable Items

• All made-to-order items are non-returnable.
• Products damaged due to misuse after delivery.
• Gift cards, if offered.

How to Request a Return

• Email support@shyamsutra.com with your Order ID and reason for return.
• We'll confirm eligibility and share pickup or drop-off instructions.
• Once we receive and inspect the item, we'll notify you of approval.

Refunds

Approved refunds are issued to your original payment method within 5–7 business days.

Damaged or Incorrect Items

If your order arrives damaged, submit a damage claim within 48 hours of delivery. Contact us with photos of the item and packaging so we can review the claim and arrange an appropriate resolution.

Questions

Write to support@shyamsutra.com for anything not covered here.